Marchioness Francis Phantomhive-Midford (フランシス・ミッドフォード, Furanshisu Middofōdo) is the wife of Alexis Leon Midford, mother of Edward and Elizabeth, sister of Vincent Phantomhive, and aunt of "Ciel" and Ciel Phantomhive.
Francis presents herself as a clean and orderly woman. She keeps her hair in a tight bun, but has a long cowlick with a slight curl, much like her daughter. She wears an ornate dress, with white gloves, and a short, beaded necklace. She is reputed for having retained the beauty of her youth, and is well-toned due to her intense physical training.
Francis is a proud and strict individual who is renowned for her tremendous ambition and prowess. She is a candid critic, and often directly voices her opinions of others. She abides by the rules, abstains from desire and temptation, and never hides her actions; for these reasons, she is highly respected. Prompt and committed, she has a tendency to arrive at destinations earlier than expected or planned. Moreover, she is extraordinarily dedicated, for she continues to cultivate her strength with rigorous training even after her marriage with Alexis Leon Midford.
Francis regards people she deems lazy and indecorous with disdain, having insulted Ciel Phantomhive's bed head and called Sebastian Michaelis "indecent." Nevertheless, she does eventually gain considerable respect for both of them, and she holds Tanaka in great esteem, as indicated when she told Ciel and Sebastian to learn from him in terms of appearances. Additionally, she believes that unruliness in the home environment will ultimately lead to the moral decadence of a person, and is very attentive to detail and concerned about maintaining cleanliness. Francis deeply cares about her family, and it is extremely important to her that Elizabeth marries a man who can adequately take care of her.
Francis first encountered Alexis Leon Midford when she defeated him in a fencing tournament held by Queen Victoria. She chided him for being weak, despite his position as England's lead knight. Francis eventually got married to Alexis. Sometime afterward, Francis attended Ciel Phantomhive's coronation as the Earl of Phantomhive.
Red Butler Arc
Several months after Angelina Dalles' death, Francis and her daughter, Elizabeth, pay a visit to the Phantomhive Manor. When she arrives, she is disappointed by Ciel and Sebastian's lackluster appearances, commenting that they should learn from Tanaka, and insists on an inspection.
Although Sebastian had prepared everything for her visit, Baldroy, Mey-Rin, and Finnian accidentally destroyed all of it, which causes him to change his mind and propose many different destinations in the manor; in response, Francis reprimands him for being "indecisive." As a backup plan, he leads her out to the horse stables, where she challenges Ciel to a hunting competition so that she can determine his level of capability. Sebastian outlines the objective: kill the most animals in a twenty-five-kilometer range of the forest in three hours. They, then, set out.
At the end of the competition, Francis and Ciel tie with fifteen animals each, and they agree that they cannot leave it at a draw. While eating lunch, a bear comes out of the forest and attacks Elizabeth, and Ciel hastily dives over to protect her. The bear is swiftly dealt with, and since Francis has her gun out, Ciel concedes that she killed the sixteenth animal; thus, she is the victor. Francis says it will take Ciel ten years to defeat her, yet she commends his bravery for shielding her daughter. She acknowledges his qualification of becoming her future son-in-law, and they decide to return to the manor.
While on the way there, Francis addresses quietly to Sebastian, who is carrying the carcass of the bear. She returns the knife that he has "left behind" in the bear's head, and reveals that she was so flustered by her fear for Elizabeth's safety that her shot missed. She then questions why Sebastian did not allow Ciel to take the glory for his killing of the bear, and Sebastian replies that because Ciel has a lot of ambitions, he must learn some humility. He adds that while Ciel is the head of a house, he is just a child; therefore, he thinks Francis would be a good, adult role model. Francis is impressed by his judicious character and remarks that he is the type that will never be taken advantage of.
At the manor, the other servants have prepared a surprise party for Ciel, and Francis discloses that his thirteenth birthday is the real reason for their visit. She pats Ciel's head, wishes him a happy birthday, and then relies on the servants to take care of Elizabeth and Ciel in the future. Afterward, she thanks Sebastian for everything he has done, and reveals that she is aware of the smashed tea set, the ruined and bare garden, and the burnt dinner that he had earlier tried to conceal. Later, she, Ciel, Elizabeth, Finnian, and Tanaka admire the snow.
Luxury Liner Arc
On April 17, Francis, Alexis, Edward, and Elizabeth board the first-class passenger deck of the Campania, where they encounter Ciel and his servants, Sebastian and Snake. When Elizabeth hugs Ciel out of joy, Francis scolds her for displaying indecent behavior in public. When Alexis also hugs Ciel, Francis scolds him as well. Afterward, Francis, her family, and Ciel eat together on the ship. Francis has Sebastian and Snake comb their hairs back.
Three days later, the Bizarre Doll invasion begins. At the elevator hall, Francis defends a few passengers from the Bizarre Dolls. She stabs one of the Bizarre Dolls in the chest, but it survives the blow, to her surprise. Sebastian arrives, killing the Bizarre Doll, and informs Francis that the only way to defeat the Bizarre Dolls is by smashing their heads. With that piece of information, Francis is able to eliminate a number of Bizarre Dolls, with Sebastian fighting alongside her. She, then, tells Sebastian that she will excuse his slovenly face and hairstyle, because of the advice he imparted.
In subsequence, Alexis and Edward rush in. When Edward asks Sebastian where Elizabeth is, Sebastian says that Elizabeth is with Ciel, to Francis's and Alexis's relief, for they are certain that Ciel will protect her at all costs. When Sebastian offers to escort them to some place safe, they refuse to go; Alexis declares that the Midfords have guarded England for generations and that, as knights, they would never abandon their people; Edward adds that, as English knights, they protect the weak. Both Alexis and Edward, then, turn to Francis for her approval, which she gives.
Francis, Alexis, and Edward prepare to fight the Bizarre Dolls, while Sebastian is about to leave. Suddenly, the ship violently shakes, shocking them. After running to the first-class deck, they discover that the ship has crashed into an iceberg and Sebastian dashes to the wheelhouse.
Later, Francis, Alexis, and Edward arrive at the first class lounge; they encourage the passengers there to persevere and kill the hostile Bizarre Dolls, thereby saving the passengers. Afterward, they head to the first class deck, where Edward helps direct the passengers into lifeboats and Ciel returns Elizabeth to him. The Midfords are in lifeboats, by the time the ship heavily tilts and breaks in two. A rescue ships comes at dawn, and the Midfords return to London.
Blue Cult Arc
The week after Edward and Elizabeth attend one of the Sphere Music Hall meetings together, Elizabeth tells Francis that she received a dinner invitation from a friend and leaves with Paula. Francis informs Edward of this, when he later questions her about Elizabeth's whereabouts, while she is eating dinner with Alexis. The same event occurs the following week.
During a Phantom Five performance, an angry Francis drags Edward off the stage, scolding him for "cavorting" while Elizabeth is in "dire straits." When Edward claims that there is a good reason for it all, Francis states that, regardless of the reason, no son of hers will engage in such "indecent" behavior. Since then, Ciel Phantomhive has put the Phantom Five on a hiatus.
- (To Ciel Phantomhive) "I came to hold a surprise check up and it seems you are lazing about as usual. On top of that, your butler is still as indecent as ever! Keep in mind that you are the man that my very own daughter will marry in the future. Re-training will take place today! I shall begin with the inside of your mansion! Unruliness in the home environment is the first thing that will lead to the heart being unruly."
- "This is a good chance for me to see the kind of man my daughter will marry. But maybe hunting is too much work for Earl Phantomhive who is incredibly feminine?"
- "Hmph. It will be at least ten years before you can beat me. Though, you are worthy of my praise after such a display of bravery. You gave your all to protect my little girl. So, I owe you one. You are worthy of being my son-in-law, Earl Ciel Phantomhive."
Out of Universe
- According to the official Kuroshitsuji's character popularity poll, Francis is the thirty-sixth most popular character in the series, with 13 votes.